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Terms & Conditions (SMS Terms of Service)

Effective Date: 3-11-26

These Terms and Conditions (“Terms”) govern your use of the services and communications provided by The Roofing General, LLC (“Company,” “we,” “our,” or “us”), including SMS text messaging communications. By providing your phone number and opting in to receive text messages, you agree to these Terms.

1. SMS Use Cases

By opting in, you consent to receive text messages related to our services, which may include:

  • Appointment confirmations and reminders.
  • Scheduling updates and customer service communications.
  • Responses to customer inquiries and service-related notifications.
  • Occasional promotional or marketing messages.

Message frequency varies based on your interactions. Consent is not a condition of purchasing any goods or services.

2. Opt-Out Instructions

You may opt out of receiving SMS messages at any time:

  • To unsubscribe, reply STOP.
  • After sending STOP, you will receive a confirmation message and will no longer receive SMS communications from us.
  • For assistance, reply HELP.

3. Customer Support Contact

If you need assistance regarding our SMS services, you can contact us at:

4. Message & Data Rate Disclosure

Standard message and data rates may apply for SMS messages sent to and from your mobile device, depending on your individual mobile plan.

5. Carrier Liability Disclaimer

Mobile carriers are not liable for delayed or undelivered messages. Delivery depends on your carrier and network availability.

6. Age Restriction

By opting in, you confirm that you are at least 18 years of age or have permission from a parent or legal guardian.

7. Privacy Policy Link

Your privacy is important to us. You can review our full Privacy Policy here: Privacy Policy